Legal

Privacy Policy

Last updated: January 2026. Your privacy and the security of your images are our top priority.

Our Commitment to Your Privacy

At Imagee (a product of iiniit), we understand that your photos are personal and often irreplaceable. This Privacy Policy explains how we collect, use, protect, and handle your data with the respect and security it deserves. We are committed to transparency: we never sell your personal data, and we never use your private images for AI training without your explicit consent. You remain in full control of your content.

1. Information We Collect
  • •Account Information: When you register, we collect your name, email address, and authentication credentials (password or OAuth tokens).
  • •Profile Data: Optional information you provide such as profile picture, company name, or job title.
  • •Image Data: The photos and images you upload for AI processing, including original files and metadata (EXIF data, file size, format).
  • •Processed Content: The enhanced, restored, upscaled, or transformed versions of your images generated by our AI tools.
  • •Usage Data: Information about how you use Imagee, including features accessed, processing history, credit consumption, timestamps, and interaction patterns.
  • •Device and Technical Information: Browser type and version, operating system, IP address, device identifiers, screen resolution, and referring URLs.
  • •Payment Information: Billing details including payment method, transaction history, and invoice data. Payment card details are processed securely by our third-party payment processors and are not stored on our servers.
  • •Communications: Records of your correspondence with us, including support tickets, emails, and feedback.
2. How We Handle Your Images
  • •Purpose-Limited Processing: Your uploaded images are processed by our AI models solely to provide the specific enhancement service you requested (upscaling, background removal, restoration, etc.).
  • •Temporary Processing Storage: During active processing, images are held in secure memory and temporary storage necessary to complete the operation.
  • •History Storage: Processed images may be stored in your account history to allow you to re-download results. You control this through your account settings.
  • •No AI Training Without Consent: We do NOT use your private uploads to train, fine-tune, or improve our AI models without your explicit opt-in consent. Your images remain your private data.
  • •User-Controlled Deletion: You can delete any image from your processing history at any time. Deleted images are permanently removed from our active storage systems.
  • •Automatic Cleanup: Images from guest or unauthenticated processing sessions are automatically deleted within 24 hours. Expired or orphaned files are routinely purged.
  • •Backup Retention: Deleted data may persist in encrypted backups for a limited period (up to 30 days) for disaster recovery purposes before being permanently purged.
3. How We Use Your Information
  • •Service Delivery: To process your images, manage your account, and provide all features of the Imagee platform.
  • •Payment Processing: To process subscriptions, credit purchases, manage billing, and handle refunds as described in our Payment Policy.
  • •Service Communications: To send essential notifications such as account verification, password resets, processing completion alerts, and subscription reminders.
  • •Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
  • •Security and Fraud Prevention: To detect, prevent, and investigate fraudulent transactions, abuse, or security threats to our platform and users.
  • •Content Moderation: To enforce our Acceptable Use Policy and prevent the processing of prohibited content.
  • •Service Improvement: To analyze aggregated, anonymized usage patterns to improve our AI models, user interface, and overall service quality.
  • •Legal Compliance: To comply with applicable laws, legal processes, and regulatory requirements.
4. Legal Basis for Processing (GDPR)
  • •Contract Performance: Processing necessary to provide the Imagee service you have requested and to fulfill our contractual obligations.
  • •Legitimate Interests: Processing for our legitimate business interests, such as improving our services, preventing fraud, and ensuring security, where these interests are not overridden by your rights.
  • •Consent: Where required, we obtain your explicit consent for specific processing activities, such as marketing communications or participation in AI training programs.
  • •Legal Obligation: Processing necessary to comply with legal requirements, court orders, or regulatory obligations.
  • •You may withdraw consent at any time for consent-based processing without affecting the lawfulness of prior processing.
5. Data Sharing and Disclosure
  • •No Sale of Personal Data: We do not sell, rent, or trade your personal data or images to third parties for their marketing purposes.
  • •Cloud Infrastructure Providers: We use trusted cloud service providers (such as AWS, Google Cloud, or similar) to host our servers and store data. These providers operate under strict data processing agreements and security standards.
  • •Payment Processors: Payment transactions are handled by PCI-DSS compliant payment processors. We do not store your full credit card details.
  • •Analytics Services: We use analytics tools to understand usage patterns. These services receive anonymized or aggregated data and do not have access to your images.
  • •Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect the rights, safety, or property of iiniit, our users, or the public.
  • •Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any such change and your options.
  • •With Your Consent: We may share information with third parties when you explicitly consent to such sharing.
6. Data Security
  • •Encryption in Transit: All data transmitted between your device and our servers is protected using TLS/SSL encryption (HTTPS).
  • •Encryption at Rest: Stored data, including images and personal information, is encrypted using industry-standard AES-256 encryption.
  • •Access Controls: Access to user data is strictly limited to authorized personnel who require it for their job functions. We employ role-based access controls and audit logging.
  • •Infrastructure Security: Our infrastructure is protected by firewalls, intrusion detection systems, and regular security audits.
  • •Security Assessments: We conduct regular vulnerability assessments and penetration testing to identify and address security weaknesses.
  • •Incident Response: We maintain an incident response plan to quickly address any security breaches. In the event of a breach affecting your data, we will notify you as required by applicable law.
  • •Employee Training: Our team receives regular training on data protection and security best practices.
7. Cookies and Tracking Technologies
  • •Essential Cookies: Required for basic functionality, including authentication, session management, and security features. These cannot be disabled.
  • •Functional Cookies: Remember your preferences and settings to enhance your experience.
  • •Analytics Cookies: Help us understand how users interact with Imagee so we can improve our service. These collect anonymized usage data.
  • •We do not use advertising or third-party tracking cookies for targeted advertising purposes.
  • •You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect service functionality.
  • •For detailed information about the cookies we use, please refer to our cookie notice within the application.
8. Your Privacy Rights
  • •Access: You have the right to request a copy of the personal data we hold about you. You can access most of your data directly through your account dashboard.
  • •Correction: You can update or correct your account information at any time through your profile settings.
  • •Deletion: You can request the deletion of your account and all associated personal data. Some data may be retained for legal compliance purposes.
  • •Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
  • •Objection: You can object to processing based on legitimate interests. We will cease processing unless we have compelling legitimate grounds.
  • •Restriction: You can request that we restrict the processing of your data in certain circumstances.
  • •Withdraw Consent: Where processing is based on consent, you can withdraw consent at any time without affecting prior processing.
  • •To exercise any of these rights, contact us at [email protected]. We will respond to requests within 30 days or as required by applicable law.
9. International Data Transfers
  • •Global Infrastructure: To provide fast and reliable service, your data may be processed on servers located in different countries around the world.
  • •Transfer Safeguards: When transferring data outside your country of residence, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities.
  • •Data Localization: We strive to process data in regions that provide adequate data protection. For users in the EU/EEA, we prioritize processing within those regions where feasible.
  • •By using Imagee, you acknowledge and consent to the transfer of your data to jurisdictions that may have different data protection laws than your home country.
10. Children's Privacy
  • •Age Requirement: Imagee is not intended for use by individuals under 18 years of age (or the age of majority in their jurisdiction).
  • •No Knowing Collection: We do not knowingly collect personal information or images from children under 13 (or 16 in the EU/EEA).
  • •Parental Notice: If we learn that we have inadvertently collected data from a child, we will promptly delete such information.
  • •Reporting: If you believe a child has provided us with personal information, please contact us immediately at [email protected].
11. Data Retention
  • •Active Accounts: We retain your account data and processing history for as long as your account remains active.
  • •Image Retention: Processed images are retained based on your account settings and subscription tier. You can delete images at any time.
  • •Post-Deletion: After account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required for legal, accounting, or security purposes.
  • •Legal Retention: Certain data (such as transaction records) may be retained for up to 7 years to comply with legal and regulatory requirements.
  • •Anonymized Data: Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytics and service improvement purposes.
12. Third-Party Links and Services
  • •Our service may contain links to third-party websites or services that are not operated by iiniit.
  • •We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies.
  • •Integration with third-party services (such as cloud storage providers) is optional and subject to your consent and those services' terms.
13. Changes to This Privacy Policy
  • •We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
  • •For significant changes, we will provide prominent notice via email to your registered address or through a notification on the Imagee platform.
  • •The 'Last Updated' date at the top of this policy indicates when it was last revised.
  • •Your continued use of Imagee after changes take effect constitutes acceptance of the revised policy.
  • •We encourage you to periodically review this policy to stay informed about how we protect your data.

Imagee is a product of iiniit. For our company-wide privacy policy, visit iiniit.com/privacy.

Related policies: Terms of Service • Payment Policy

For privacy-related inquiries, contact us at [email protected].

Address: iiniit, Dhaka, Bangladesh